Archive for October 6th, 2011

product FAQs

Thursday, October 6th, 2011

I am grateful for your comments (your excitement is the best, thank you!) and questions. There were some excellent questions regarding the releasing of new products and I’m happy to address them.

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Q: I’m confused about what I should order. What exactly do I need to get?

A: If you want to stick with absolute basics, this is what you need: Project Life Core Kit + Photo Pocket Pages + Binder. That’s it. Those are the essentials to create a full album.

Note about Core Kits: Right now there are 2 editions of Project Life that are available (Amber + Turquoise) and 2 more editions that are coming in November (Cobalt + Clementine). No matter which edition you chose, it’s all the same contents, just different styles.

Note about Photo Pocket Pages: All of our new Photo Pocket Pages are still on their way and should arrive in the next few weeks-ish. The only Photo Pocket Pages in stock right now are Design B. The most ideal (and for sure the best value – price to be confirmed soon) way to buy the Photo Pocket Pages is to get the big pack of 60 when it becomes available in a few weeks-ish.

Note about Binders: We do have Amber + Turquoise Binders in stock but I want to be clear: These are the original binders with the black linen spine. The new & improved binders are coming in November. They are absolutely improved, manufactured by We R Memory Keepers, and will cost a bit more. I can’t confirm the price of the new binder just yet. But if you want to save a few dollars, then I would go for the binders that are in stock right now.

Back to the question – and now that I’ve clarified the essentials – everything else is just fun. The Cardstock, Scrapbook Dividers, Big Envelope Pages, and all the different Photo Pocket Pages that are coming. You certainly don’t have to have these items to complete a scrapbook if you’re trying to spend as little as possible. Remember: We love making scrapbooking affordable so more people will do it.

*** Everything – essential or extra – can be viewed on the Products page – always.

Q: What’s the difference between the Photo Pocket Pages still in stock and the new ones coming soon?

A: We have improved the quality, strengthened the seams … and kept the prices low, even though manufacturing costs went up.

Q: Why does the Cobalt edition have a title card with “2012″ on it?

A: Most of you will be using the kit for 2012 pictures + memories. It was a fun design that Kim came up with for the title page of the Cobalt edition that she designed. If that doesn’t work for your scrapbook (let’s say you’re using the products to create a scrapbook with pictures from a few years ago), simply don’t use that one card. There are plenty of extra cards in the Core Kit that you can choose from to replace that one.

Q: How fast are these new items going to move? Do I need to be worried about things selling out?

A: I am happy to keep you as updated as I can. I want you to be as informed as possible to make the best decision about what to buy, and when to buy it. Right now I can tell you that if you want to get the Amber or Turquoise Edition of Project Life, but you want to wait until the big pack of 60 Photo Pocket Pages and other plastics come in a few weeks, you should be okay to wait if you’d like. Of course there is risk in waiting. You never know if there will be a huge spike in sales randomly one day. But as of right now, those 2 editions are moving steadily, but not crazy-fast since they’re the 2011 designs that have already made their rounds this year.

There aren’t that many “original” binders left (see question above). Especially now that I’ve been clear about how the NEW binders will cost more, what’s left in inventory now will probably go fast. So if you think you want a black-linen spine binder, I wouldn’t wait. We will for sure not be making those binders again now that we’re spoiled with the fine manufacturing that is We R.

As for the other products that we just released, the situation is similar to the Project Life Core Kits. Sales are steady-but-not-crazy-fast on the Cardstock and Journaling Cards (box of 100), since most of our customers already have these from earlier this year.

The very best way to stay informed is to be sure you check my blog regularly or subscribe to my facebook or twitter updates. I will let you know if something is getting close to selling out. Most companies wouldn’t dream of doing that. I prioritize communicating well with my customers.

Q: I live outside the U.S. and I can’t view the video you just posted. Why?

A: It looks like some music is not “allowed” on YouTube videos in certain countries – probably a copyright issue or something? Bummer! Perhaps I’ll have to remove the music and re-post the video for international friends.

Q: Who is the artist of the “Somewhere Over the Rainbow” song in your video?

A: The version of that song that I used is actually by the Glee cast. I use Glee music in a lot of my videos.

Q: What about the binders – when will we see those?

A: We’re still on-track for November.

Q: Can I only use the Project Life binder with the Becky Higgins products?

A: Nope. You can use any binder you want. Our binders are the same standard sizing as just about any other 12×12 3-ring binder out there. Feel free to choose another binder. But really – ours are the best.  ; )

Q: What about the Signature Black Binder and Signature White Binder?

A: We are sampling and re-sampling and re-sampling again so that we make these signature binders positively perfect. I don’t have a release date on these until we nail it.